Shipping policy
Order Processing & Shipping
Orders placed through the Eden Atelier Shop online store are processed, prepared, and shipped as quickly as possible. Parcel delivery is handled in cooperation with GLS courier service.
Shipping Fees (Republic of Croatia)
- 5.00 EUR - for all orders with a total value below 250.00 EUR
- Free shipping - for orders with a total value of 250.00 EUR or more
The above prices apply within the Republic of Croatia.
Shipping Outside the European Union
For deliveries to countries outside the European Union, shipping costs are calculated according to the current GLS price list, regardless of order value.
Dispatch & Delivery Times
Orders placed before 15:00 are generally dispatched on the same business day.
Delivery to the customer’s address usually takes between 48 and 168 hours, depending on:
- order processing and dispatch time
- delivery zone (e.g. islands)
- operational conditions of the courier service
Orders placed on Fridays after 15:00, as well as during weekends, are dispatched on the next business day (usually Monday).
Orders placed during public holidays or non-working days are shipped on the first following business day.
Exceptional Circumstances
In exceptional situations including, but not limited to:
- increased order volume (promotions, sales)
- periods following public holidays
- natural disasters
- technical issues or power supply interruptions
- other unforeseen circumstances beyond our control
delivery times may be extended proportionally to the duration of such circumstances.
Responsibility for Delays
Eden Atelier Shop is not responsible for delivery delays caused solely by the courier service (GLS), including technical failures, weather conditions, or other extraordinary situations.
International Shipping
Shipping to other countries is available depending on GLS service coverage.
All information regarding:
- shipping prices
- available destinations
- delivery timeframes
can be obtained via email:
